How Communication Contributes to Perception, Attitude, and Behavior.

The questionnaire of the assignment made me reflect on my perception and attitude in the workplace. For a quick rundown on my background, I am English Tutor for kids in Korea. I am relatively new to the position as I used to work in the architectural field before. Today I am an employee of the newly opened branch of a well-known play & education brand and have two managers upfront. The essay will estimate my trust towards the managerial sector and how efficiently information is shared across my organization. Then check my communication skill on filtering advantages and disadvantages for both sides. Finally, I will investigate the topic of open communication and rumors in the workplace.

I believe and trust everything that my superior tells me – B

Information is shared across my organization efficiently – B

Unfortunately, I do not trust my boss and two managers of five, for I sense the boundary between the managers’ team and the tutors’ sector. For instance, sometimes we share duties on taking care and playing with children, but never tidy-up time. Another thing, I would love to have clear instruction on the educational process and my responsibility. Despite there being a list of dos and don’ts, it happens that my responsibilities shift and depend on the manager’s instant request. The approach reduces my motivation to initiate processes in the workplace. Meanwhile, I have my internal stimuli to learn new skills like teaching English to children, communicating with superiors, and understanding the needs of employees.

The primary two sources of sharing information are formal tutors chat and my contact with managers. It works well. Although I am afraid it is not enough, both channels are informal chats that limit information quality and availability.

With communication, I process and filter the details to my advantage – C

I prefer to maintain balance in almost everything; that is why I focus on equity in conversation and am interested in the interaction itself. I like when we find a common way to perceive things differently, and people around me thrive and prosper as well as me. 

Surprisingly, I start thinking that it is better to work on negotiation skills to see my own goals. Perhaps, it might increase my trust in the managers of my company when I take the proactive position.

Open and honest communication is always encouraged – B

Sometimes. I see two scenarios for the opposite – EGO and Douglas McGregor’s Theory X. According to Susan Mazza (2020), we have to consider three factors of being honest:

C. To be CLEAR

C. To maintain CLEAN communication.


I agree that the three intentions are crucial for the dialogue and prevent speaking out of Ego. Everyone has an individual perception, and it is not only about a person being honest, but also about being heard and contributing.

Another thing is dealing with the manager of Theory X, where open communication is considered insubordination.

Rumors and grapevine are effectively managed – C

According to the article of Kristina Matric (2020), there are approaches to control grapevine communication. I partly agree as leaders barely can manage and control gossip in the organization. Whereas, I believe in their power to reduce the negative effect by offering alternatives to employees like formal channels using new technologies.

In conclusion, it seems I experience a lack of trust towards my boss for vague instructions (vs. roles and responsibilities are clearly defined) and hierarchy diversity (and. respect and participation). One of the solutions for that is taking action and behaving proactively where I see it appropriate, providing suggestions, and communicating for clarifying the ambiguity.


Martic, K. (2020, July 14). How to Tackle Grapevine Communication in the Workplace. Smarp.
Mazza, S. (2020, February 27). Is Honesty Always the Best Policy? Random Acts of leadership.

Leave a Comment

Your email address will not be published.